Leading the floor
Move from best server to shift leader. Presence, pace, and how to set the tone for a service.
Management training
A 3-hour evening course that sharpens your managers.
One focused evening covering leadership, communication, adapting under pressure and holding standards. Minimum 4 attendees per company.
3 hours, evening Min 4 per company Your premises or Rye River Cafe Monday evenings, May & June
What we cover
Communication that lands
Pre-shift briefings, guest recovery, and difficult conversations with team members and chefs.
Adapting under pressure
Triage, decision-making in the weeds, and staying calm when service starts to slip.
Standards & accountability
Coaching, feedback and building a culture where standards hold without you in the room.
Who it's for
- New managers stepping up from senior server or supervisor
- Existing managers who need a sharper toolkit
- Owner-operators training a small management team
- Hotel F&B and cafe leadership teams
Want a longer programme? Ask us about the full 6-week Hospitality Management course.
Talk to usBook your team
Minimum 4 attendees per company · we'll confirm pricing with you