Leading the floor
Move from best server to shift leader. Presence, pace, and how to set the tone for a service.
Management training
A 3-hour evening course that sharpens your managers.
One focused evening covering leadership, communication, adapting under pressure and holding standards. Minimum 4 attendees per company.
3 hours, evening Min 4 per company Your premises or Rye River Cafe Monday evenings, May & June
What we cover
Communication that lands
Pre shift briefings, guest recovery, and difficult conversations with team members and chefs.
Adapting under pressure
Triage, decision making in the weeds, and staying calm when service starts to slip.
Standards & accountability
Coaching, feedback and building a culture where standards hold without you in the room.
Who it's for
- New managers stepping up from senior server or supervisor
- Existing managers who need a sharper toolkit
- Owner operators training a small management team
- Hotel F&B and cafe leadership teams
Want a longer programme? Ask us about the full 6-week Hospitality Management course.
Talk to usBook your team
Minimum 4 attendees per company · we'll confirm pricing with you